![]() If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. To quit an application, click the menu on the toolbar (top), and then select Quit. Answer Step 1: Quit all applications You must quit all applications before you continue with the following steps. ![]() It is recommended to create a new profile. Office 2016 for Mac no longer includes the ability to rebuild or repair profiles. The Users folder resides at the root level of the startup disk and contains the home folders for all user accounts on the Outlook: Check the Office 2011 Identities folder in this location to see if you have more than one Identity listed. ![]() Outlook stores your data in an Identity, and the Mac OS creates Users.
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